Privacy Policies and Terms and Conditions

Our privacy policy is used to inform visitors that in our site how their information will be collected, stored, and how we are going to share this information. On the other hand, the terms and conditions state what the user must agree to in order to use the website.

Privacy Policy

www.retouchreform.com Privacy Policy: Introduction

Here at www.retouchreform.com we take personal privacy very seriously. As a general rule www.retouchreform.com does not collect your personal information unless you chose to provide that information to us. When you choose to provide us with your personal information, you are giving www.retouchreform.com your permission to use that information for the stated purposes listed in this privacy policy. If you choose not to provide us with that information, it might limit the features and services that you can use on this website.

Generally, the information requested by www.retouchreform.com will be used to provide a website feature or service to you, such as commenting, support, or providing future content better tailored to your interests. A description of www.retouchreform.com’s intended use of that information, how that information is collected, security measures www.retouchreform.com takes to protect that information, and how to grant or revoke consent for the collection and use of that information will be fully described the ‘Privacy Notice’ section of this privacy policy.

 

www.retouchreform.com Privacy Policy: Notice

The information we’re collecting from visitors - this could include any of the following sources.

  • Forms (contact info)

  • Login or signup information (names and passwords)

  • Ad scripts running on any pages of your site (demographics)

  • Cookies (web browsing history)

  • Commenting scripts (IP address and location)

  • Social media integration (friends and family)

 

 

www.retouchreform.com Privacy Policy: Email address

Some of the services on this website allow you to send us an email. We will use the information you provide, such as email address or phone number, only to respond to your inquiry. Keep in mind that email transmissions are not encrypted by default, so we suggest you do not send sensitive information such as Social Security numbers, credit card numbers, or bank account information via such contact forms.

If such information is required, it will be via a web page that clearly states the page and its transmission of information is secure and encrypted. All electronic messages received from visitors are deleted when no longer needed.

 

www.retouchreform.com Privacy Policy: Third-Party Websites and Applications

www.retouchreform.com uses commenting and social media plug-ins and third-party websites. We use those third-party services to interact with visitors and to build our community on social media. We also uses these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.

In such cases, the third-party application may request an email address, username, password, internet protocol (IP) address, and geographic location for account registration or sign-in purposes. www.retouchreform.com does not use those third-party websites or services to collect personal information from individuals. Any personal information collected by the third-party website will not be stored or transmitted by www.retouchreform.com. www.retouchreform.com has no control over or access to specific login information or any other sensitive personal information provide to third-party websites.

 

www.retouchreform.com Privacy Policy: Information for Tracking and Customization (Cookies)

www.retouchreform.com uses cookies to provide a customized user experience on the site. A cookie is a small file that a website transfers to your computer to allow your browser to remember information about your last session on that website. Your computer only shares information in the cookie with the specific website that provided it, and no other website can request that information. www.retouchreform.com also uses third-party analytics services (like Google Analytics) to gather this information for anlysis.

www.retouchreform.com collects and temporarily stores certain information about your visit to help us to better align our content and the website design with your needs. The information these cookies collect includes:

1. The domain you access our website from
2. Your computer’s IP address
3. The date and time you accessed the site
4. The operating system of your computer
5. The browser you’re using to access our site
6. The Universal Resource Locators (https://www.retouchreform.com/search-results) of the pages you visit on our website
7. Your username, if you’ve logged into the site
8. The URL of site you came from, if you clicked a link there that brought you to our website

We may share this information internally with www.retouchreform.com employees or third-party contractors as needed. This information is only used to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily site management purposes.

www.retouchreform.com Privacy Policy: Security

www.retouchreform.com takes the security of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organization. These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. We also use numerous security technologies to protect all data stored on our servers and related systems. Our security measures are regularly upgraded and tested to ensure they are effective.

We take the following specific steps to protect your information:

(1) Use internal access controls so only limited personnel have access to your information.
(2) Anyone with access to user information is trained on all relevant security and compliance policies.
(3) Servers that store visitor information are regularly backed up to protect against loss.
(4) All information is secured through modern security technologies like secure socket layer (SSL), encryption, firewalls, and secure passwords.

All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on or transmitted by our systems.

www.retouchreform.com Privacy Policy: Choice, Access, and Redress

You can do the following at any time by contacting us via the email address or phone number given on our website:

(1) Ask for a list of personal information we have about you, if any.
(2) Request a change, correction, or deletion of your personal information.
(3) Request that we avoid collecting anything in the future (opt-out).

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. However, keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies will also impact how other websites you visit store browser cookies as well.

Whenever we collect any sensitive information (such as social security numbers or credit card information), the information is encrypted and securely transmitted. You are able to confirm this by looking for the ‘lock’ icon in the browser address bar, and also confirm that the URL link starts with ‘https.’

If you believe at any point that we are not following this privacy policy as stated, please contact us immediately via email (write@retouchreform.com), or via telephone (+91 9748468686).

 

Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are available for delivery to addresses in 238 Burirbagan, B.B Ghosh Road, Burdwan (East) 713101. Any shipments outside of India are not available at this time.

 

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on Sundays.

 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

 

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

 

Sales tax is charged according to the province or territory to which the item is shipped.

 

6. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at contact@retouchreform.com.

 

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at contact@retouchreform.com.

Return Policy

 

1. Once cancelled or order returned, the refund will be processed in the original mode of payment, which will be credited within 10 to 15 working days.

2. No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at contact@retouchreform.com with details of the product and the defect within 2 days. You can send the item you consider defective to: 238 Burirbagan, B.B Ghosh Road, Burdwan (East) 713101.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Shipping: To return the item you purchased, please mail it to: 238 Burirbagan, B.B Ghosh Road, Burdwan (East) 713101.

 

Refund Policy

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order.